Thanks for your generous offer and I am pleased to accept the discount.
Kudos to you for handling this matter through no fault of yours.
I am very sceptical of buying online through overseas website as horror stories as been told. This is my first time as there is no clown shoes n accessiories supplier in my country therefore I took a risk to buy online.
With nobody to refer to as to whether your company is indeed a reputable n reliable one, I just hope for the best.
Well, certainly my experience in dealing with you is so rewarding n enriching.
Your company n you has gained a good referral in me and your company reputation n integrity are also intact n good and they have to thank you for that.
Well done for replying promptly, being patience, understanding and taking ownership.
You may use this as a testimonial for yourself or for your company.